Logistics companies have a complex business with many points of interaction. This places demands on efficient communication channels and high-performance customer service.
In this article, we address the consequences of long response times and how you can create a positive experience for calling customers, using a modern telephone exchange
“A reliable relationship with our supplier in combination with fast service and help when needed is very important to us. InfraCom has been fast and agile as soon as we have been in need of support. The result of our new solution is that we have a partner for all our communication needs, in a single application.”