Integration with Hubspot
The integration with HubSpot makes it possible to see who is calling before you answer. The integration is available both in a specially adapted Microsoft Teams app and our own softphone – Infinity Communicator.
We have a specially adapted Microsoft Teams app that contains everything to more easily manage your telephony, connect calls, monitor queues and see a timeline for your calls. The app also contains all our integrations. You will receive contact information from HubSpot directly in your App in Microsoft Teams and the app will open the contact card in HubSpot without you having to search for the number yourself. Calls are logged to the customer and if there is a voicemail associated with the call, you will also find it in your call log in HubSpot.