Read about the latest news and important insights in the communications market. Read all about how to communicate smarter in your organisation.
Yealink, the global leading provider of enterprise communication and collaboration solutions, and InfraCom, provider of the Infinity Cloud PBX solution, today are pleased to announce the completion of the compatibility…
Even more productivity gains and unique opportunities to impact customer experience. These are some of the advantages of the third generation of Teams Telephony, launching in autumn 2022. In this…
Companies with Teams Telephony can now see information about incoming calls which is otherwise invisible in telephone exchanges. Call Journey is a new, innovative feature with great potential to enhance…
Implementing a new telephony solution is probably not your favourite pastime. Most companies perceive it as a tedious project and don’t know where to start. But it’s not that cumbersome!
Logistics companies have a complex business with many points of interaction. This places demands on efficient communication channels and high-performance customer service.
In this article, we address the consequences of long response times and how you can create a positive experience for calling customers, using a modern telephone exchange
Teams Telephony has received a real boost in the last year. The main reason is that the adoption of Microsoft Teams has increased dramatically. Here are five reasons why companies choose Teams Telephony.
