The hybrid workplace is the new normal

We deliver smarter business communication solutions, regardless of whether you want to use a softphone, a fixed phone or an integrated solution with Microsoft Teams

InfraCom Communications has been delivering Microsoft phone services for more than a decade. Today our customers are spread all over the world. We deliver landline numbers in 60 countries and offer our customers a complete solution for phone services.

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Customised communications – for your organisation

Training

Use our help center with instructions and films for both users and administrators

Happy customers

98.7 % of our customers are happy customers! Read what they say about us!

Operations & Maintenance

Our system is fully redundant and supervised 24/7. We have 99,99 % availability! You can always see the status of our systems by visiting our status page.

Onboarding

We ensure your onboarding experience to our cloud system is a simple and structured process.

Statistics

See statistics and missed calls history. How quickly do you respond? Optimise your system setup!

Support

Get in direct contact with our support engineers who know our system inside out and can help you with any type of question and system settings. We are Microsoft certified!

This is what our customers say about us!

  • Dugga

    “A reliable relationship with our supplier in combination with fast service and help when needed is very important to us. InfraCom has been fast and agile as soon as we have been in need of support. The result of our new solution is that we have a partner for all our communication needs, in a single application.”

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  • Aurora Communications

    Customers across the UK and Europe can benefit from the combined solution creating a complete solution for cost effective contact management including workflow, time scheduled callback and statistics for resource planning.

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  • Havi

    “Having one and the same telephone solution nationwide across the company creates new conditions for the support we can offer our customers”

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Blog posts from InfraCom

  • The third generation of Teams Telephony

    The third generation of Teams Telephony

    Even more productivity gains and unique opportunities to impact customer experience. These are some of the advantages of the third generation of Teams Telephony, launching in autumn 2022. In this…

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  • A new way to sharpen your company’s customer service with Teams Telephony

    A new way to sharpen your company’s customer service with Teams Telephony

    Companies with Teams Telephony can now see information about incoming calls which is otherwise invisible in telephone exchanges. Call Journey is a new, innovative feature with great potential to enhance…

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  • Step by step: How to switch to Teams Telephony

    Step by step: How to switch to Teams Telephony

    Implementing a new telephony solution is probably not your favourite pastime. Most companies perceive it as a tedious project and don’t know where to start. But it’s not that cumbersome!

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  • Telecoms for logistics companies: 3 challenges

    Telecoms for logistics companies: 3 challenges

    Logistics companies have a complex business with many points of interaction. This places demands on efficient communication channels and high-performance customer service.

    Read more

Smarter communications solutions

We deliver smarter business communication solutions, regardless of whether you have a traditional ISDN exchange, a modern IP exchange, a mobile exchange or if you simply want us to take care of your existing PBX.

InfraCom offers a wide range of voice services. With us, you will find communication solutions that both streamline your business and reduce your costs. We help you get better at simplifying communications.

Find out more about our smart solutions by getting in touch for a no-obligation conversation and we will tell you more.

We are Microsoft Gold Partners

We are proud to be Microsoft Gold Partners! The certification gives us a unique position in integration of voice functionality in Teams. With InfraCom as operator, you can manage your PBX functionality in Teams, perfect for many organisations who have standardised on Teams as their communicaitons platform!

InFinity cloud PBX

Welcome to a world of telephony systems where the possibilities are endless. With our cloud based PBX system – InFinity – it is only the imagination that sets the limits. We include all features as a standard. A mobile exchange where everything you need is at your fingertips for an efficient and smart communications solution.